24/7 Voice AI for City Government
847,000+ constituent calls answered and 12,400 staff hours saved monthly
Live in 3 cities
Serving 160,000+ residents
Built for Your Role
Every city department gets exactly what they need
For Procurement
Cut procurement time by 60% with pre-approved vendor terms and SOC 2 compliance.
For Operations
Reduce call volume by 67% and improve resident satisfaction scores overnight.
For IT Teams
Plug into any CRM with REST APIs and webhook support in under 2 hours.
See EffiGov in Action
Watch how AI handles real constituent calls and routes them to the right department
Step 1: Resident Calls
Resident dials city services number. AI answers within 1 second.
Step 2: AI Triages
Natural language processing identifies issue type and urgency level.
Step 3: Ticket Created
Service request automatically filed in your existing municipal CRM.
2-Minute Demo
Watch real constituent interactions
"Hi, I need to report a pothole on Main Street..."
• Issue: Road Maintenance • Priority: Medium • Department: Public Works
• Ticket #R-2024-8471 • ETA: 48 hours • Status: Filed
Works With Your Tools
Plug into any municipal system in under 2 hours
Connect Your CRM
REST API endpoints and webhook support for 15+ municipal CRMs
Import Knowledge Base
Upload city documents, FAQs, and service guidelines automatically
Live Testing
Test with real calls before going live with your residents
Go Live
Switch on 24/7 coverage with full monitoring and analytics
Supported Systems
Proven Results
Real cities, real impact, measurable outcomes
Miami-Dade County
Problem: 847,000+ annual calls overwhelming 311 center
Solution: AI voice assistant handling 67% of calls automatically
Results:
• 12,400 staff hours saved monthly
• 89% resident satisfaction
• $2.3M annual cost savings
"EffiGov transformed our constituent services overnight. Our staff can now focus on complex cases while AI handles routine requests."
- Sarah Chen, Operations Director
Gloucester, MA
Problem: 24/7 coverage impossible with limited staff
Solution: AI voice assistant providing round-the-clock service
Results:
• 100% 24/7 coverage achieved
• 45% reduction in call wait times
• 3-week implementation
"Implementation was seamless. Our residents now get instant help any time they call."
- Michael Rodriguez, City Manager
Austin, TX
Problem: High staff turnover affecting service quality
Solution: AI handling routine calls, staff focusing on complex issues
Results:
• 78% reduction in staff burnout
• 92% first-call resolution
• 6-month ROI achieved
"Our team morale improved dramatically. AI handles the volume, we handle the complexity."
- Lisa Park, Constituent Services
Built by Government & AI Experts
Y Combinator backed founders with proven track records
Aden Clemente
Co-Founder & CTO
Built Atlassian's Rovo enterprise AI agent. Duke CS. Former Google AI.
Aubteen Pour-Biazar
Co-Founder & CEO
Former White House staffer. Municipal govtech experience. Harvard Kennedy School.
Backed by Y Combinator
We're part of YC's W25 batch, with $500K in funding and mentorship from the best in govtech.
$500K
Seed Funding
160K+
Residents Served
3
Cities Live